BB browser "unexpectedly closes" A LOT

**_twilightmom_** · 08-07-2012, 01:42 AM

Sry, I did look around and found no other thread dealing with this issue. Sry if it has been covered, just point me in that direction pls!! Lol

Using the BB browser on my new 9370 is really annoying! Whenever trying to visit sites I'll be browsing and suddenly a msg saying "browser has closed unexpectedly. Reload previous pages?". And this happens EVERY time I use it! Some sites are worse than others, but it does it every time. I'll be in the middle of trying to read something, then it closes and I have to wait for it to reload if I choose that option.
This is my 1st BB with OS 7, and I was excited when I bought it. I was looking forward to the "new things" I could do after my Storm 1 and 2 with both running an OS 5 version for yrs! I've always used a 3rd party browser because we all know the BB browser was never "great", but Bolt dc'd their app and I started using Opera Mini again. Its not exactly compatible with OS 7.
I love my BB, but this is killing me!!! Anyone else experienced this? Found ways to provide a resolution to the problem!?
Help pls!!! Thxs in advance!!! {O=

**ritesh** · 08-07-2012, 05:36 AM

Try upgrading you OS version to the latest, if you are on stock OS.

How to upgrade is here Official OS 7.1.0.267 for the BlackBerry Curve 9350/9370 from Sprint | CrackBerry.com

This is the latest available OS: https://swdownloads.blackberry.com/D...F926F323F9DFF6

**jordandub** · 08-07-2012, 07:46 AM

This happened on my 9360 a lot too, but has calmed down a lot since upgrading a few times

**_twilightmom_** · 08-07-2012, 09:27 PM

When I check for updates it says my software is up-to-date. Its running 7.0 bundle 1971?

**ritesh** · 08-08-2012, 01:07 AM

Originally Posted by _twilightmom_

When I check for updates it says my software is up-to-date. Its running 7.0 bundle 1971?

You would have to do it manually,since your service provider would not be having the latest update available.

The links posted have detailed info on how to update manually. All data is backed up and the process is pretty straightforward , if you follow it as it is.

**_twilightmom_** · 08-08-2012, 04:29 AM

Thank you to everyone who has replied! I guess I'll try it here soon. Thanks again!! {O=

**lhsbound06** · 08-08-2012, 01:29 PM

Just chiming in here. This is a problem on some websites for me too. I'm using the 9370, and it seems as if the bigger the website that's trying to load, the more likely the browser is to close on its own. Anybody know why this happens?

**lhsbound06** · 08-08-2012, 01:31 PM

Originally Posted by _twilightmom_

Sry, I did look around and found no other thread dealing with this issue. Sry if it has been covered, just point me in that direction pls!! Lol

Using the BB browser on my new 9370 is really annoying! Whenever trying to visit sites I'll be browsing and suddenly a msg saying "browser has closed unexpectedly. Reload previous pages?". And this happens EVERY time I use it! Some sites are worse than others, but it does it every time. I'll be in the middle of trying to read something, then it closes and I have to wait for it to reload if I choose that option.
This is my 1st BB with OS 7, and I was excited when I bought it. I was looking forward to the "new things" I could do after my Storm 1 and 2 with both running an OS 5 version for yrs! I've always used a 3rd party browser because we all know the BB browser was never "great", but Bolt dc'd their app and I started using Opera Mini again. Its not exactly compatible with OS 7.
I love my BB, but this is killing me!!! Anyone else experienced this? Found ways to provide a resolution to the problem!?
Help pls!!! Thxs in advance!!! {O=

Just commenting on your post too, I had the Storm 2 and absolutely hated the browser, unless I was on WiFi. Still wouldn't load most pages, but it was a little quicker. I opted for Opera Mini as well, but it sometimes didn't work right. God bless OS 7.