[gingerbread93]

Hi guys, just got my 9360 curve yesterday. Pretty excited. I left it on overnight and the next morning, it was dead. i tried to charge it but it still wont turn on. I also tired using another spare battery i bought, but it still wont turn on.What exactly is wrong with it?? Can someone please help. This is just the 2nd day i had the phone..

[iansantos17]

Hi guys, just got my 9360 curve yesterday. Pretty excited. I left it on overnight and the next morning, it was dead. i tried to charge it but it still wont turn on. I also tired using another spare battery i bought, but it still wont turn on.What exactly is wrong with it?? Can someone please help. This is just the 2nd day i had the phone..

Hi gingerbread93,

Read this article KB11320-How to perform a clean reload of the BlackBerry Device Software for Windows

Hope it helps.

[PALeafs67]

Do you have BBSAK you can use this to see if your device has life just go to screen shot on this app.If you see something that`s good news it possibly your screen may be defective but if you see nothing take it back asap show the dealer the problem...

[kbz1960]

With the new bb's it's a good thing to never let the battery run out or very low. Why I don't know but too many who can not charge after a drain.

[akk60]

I thin I have the answer , take the battery out , put it on the charger , the a screen will come saying that there's no Battery , keep it on the charger and put the battery in , tell me if it works , it worked with my brother once .hope I helped


Sent from my a$$ kickin Berry using CB App

[akk60]

With the new bb's it's a good thing to never let the battery run out or very low. Why I don't know but too many who can not charge after a drain.

my brother loves to let his battery drain before charging .

Sent from my a$$ kickin Berry using CB App