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  1. ruffles0087's Avatar
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    Default BB Curve 9300 Randomly Turning Off

    I have a BB Curve 9300 with OS6 which was purchased in April 2011.

    In the past week the phone has just turned itself off - not rebooted - just turned off and the only way to turn it back on is by plugging in the charger. Each time this has happened the phone had a least half battery life. Once it happened while watching Youtube videos, the second time while using BB messenger and the third time it wasn't being used and I only noticed it was off when I went to make a phone call.

    Any ideas what could be causing this? I haven't downloaded any apps or done any updates recently. Please don't tell me my phone is dying - I love my phone
  2. pkcable's Avatar


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    #2  

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    Has the phone been exposed to moisture or subject to a drop?
  3. themyk's Avatar
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    #3  

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    Although the indication is that the battery still has a charge, it doesn't. You'll need to get a new one. I had the same problem with my 9300 (purchased in late 2010) a few months ago, found another battery that a friend had, and it was working fine again. That being said, I did retire the ol girl when the Z10 came out and have never looked back!

    Posted via CB10
  4. ruffles0087's Avatar
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    Hi,

    The phone did drop a couple of weeks ago....scratched some of the finish
  5. ruffles0087's Avatar
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    Thanks, I'll try getting a new battery. I really really want to upgrade to the Z10 but as my phone was not giving any trouble up until now, couldn't justify doing so. I might now have an excuse to get one
  6. Naveen Sandhu's Avatar
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    #6  

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    Hi,
    Mine also has the same problem for last 3-4 days. And its not the battery issue as the battery works fine on other handset. But yes it was exposed to moisture (Sweat). Is it because of this. I had taken to the local mobile repair shop and he did his best but the problem continues. Any suggestions for the solution, please.

    Naveen
  7. Naveen Sandhu's Avatar
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    Yes Rich. Mine also has the same problem and it was indeed exposed to moisture a couple of days back. What should I do now.
  8. AidenSurvival's Avatar
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    I'm late to this, but why don't you post this in the Curve 3G threads...
    Believe in BlackBerry, fool!

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