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  1. Nick9581's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #1  

    Question No 3G or BBM either

    Hey, so basically I bought my blackberry in november and since then I don't have 3G, I do get Wi-Fi, I do get the 3G sign on top too but nothing, even BBM is not working with the new update it keeps on "associating BBM with BlackBerry ID" I went on host routing table and tried to register but they never sent me a message and I don't have a enterprise account too, does it have anything to do with it ? Could you help ?

    Thanks

    Just saying but I do have 1gb of data
  2. SwitchBeach's Avatar
    CrackBerry Genius

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    #2  

    Default

    What carrier?
    What country?
    Do you have a BLACKBERRY Data Plan (and a generic smartphone data plan)?
    Are you logged in with your BlackBerry ID?
  3. Nick9581's Avatar
    CrackBerry Newbie

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    2 Posts
    Thread AuthorThread Author   #3  

    Default

    My carrier is Talkmobile and i live in London.
    On the offer it says free BBM so i think i have a BlackBerry data plan and i am connected with my blackberry id. And also when i go to app store they tell me i can't download anything because they can't get a new token because of offline state
  4. SwitchBeach's Avatar
    CrackBerry Genius

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    #4  

    Default

    Contact the carrier and verify that they set up the proper data plan for the device and that the device is active on their BIS.
  5. Taigatrommel's Avatar
    CrackBerry Genius

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    #5  

    Default

    Sounds like a carrier glitch. You should really talk to your carrier support, just like SwitchBeach I think your device is not really registered on their BIS system.

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