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  1. anthonysjones's Avatar
    CrackBerry Newbie

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    1 Posts
    Thread AuthorThread Author   #1  

    Default BB 9320 - People hear themselves during calls / echo problem

    Hi All,

    My company has purchased ten blackberry 9320ís from various suppliers over the past 2-3 months. These are all unlocked mobiles with Vodafone SIM cards. I work on the I.T. helpdesk for my employer and over the past few months the majority of people with the 9320ís have rang me to complain about the same problem.

    Whenever a BB 9320 owner is in a call the person on the other end will hear their own voice repeated back to them down the line similar to an echo. Only the person on the other end has the issue not the BB owner. This makes the call next to useless, quite often clients will ring back on the landline.

    Turning the volume down helps unfortunately the echo is still very noticeable, the issue also completely disappears while using hands free equipment in the car. I can only conclude this is microphone/speaker sensitivity issue.

    We have a BESX server from which I have re-sent service books, deleted and re-created accounts, wiped and restored devices and even returned one device to the retailer for a replacement. Nothing worked. Iím running the latest Firmware - r7.1.0_rel2039_PL9.49.0.76_A7.1.0.714.

    Are we the only people experiencing this? Itís become a major headache and would really appreciate any assistance.

    Thank you everyone!!!!

    Anthony.
  2. kshitiz11's Avatar
    CrackBerry Newbie

    Posts
    9 Posts
    #2  

    Default BB 9320 - People hear themselves during calls / echo problem

    hi
    follow the steps ahead
    go in network and connection->mobile network->switch the network selection mode to manual and then manually select your carrier and then reboot your phone
    it worked for me

    Sent from my BlackBerry 9320 using Tapatalk
    Thanked by:
    popssad (11-13-2012) 
  3. arasu hippo's Avatar
    CrackBerry Newbie

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    1 Posts
    #3  

    Default

    hi

    Arasu here from india

    i have mobile problemm voice echo...what they talking same repating to my friend

    please give solution
  4. kshitiz11's Avatar
    CrackBerry Newbie

    Posts
    9 Posts
    #4  

    Default BB 9320 - People hear themselves during calls / echo problem

    already given
    follow the steps in previous comment it will probably help you

    wrked in my case!


    Sent from my BlackBerry 9320 using Tapatalk

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