Evening all, now for the story, hopefully someone can give me an answer at the end.
I have a permanently white screen, when I put the battery in the red light comes on, after a few seconds it goes off then on comes a dim white screen, then it will take a further minute or so to load, it becomes bright white then, It was originally on T-Mobile according to markings on back. I have used a virgin chip and t-mobile chip in it, and they both work, as I have called the phone and it rings, I have also sent it a text and it's accepted.
It also flashes the gren light when fully on, as this is the network coverage is good
So I guess it's open to all networks.
Now I have read your numerous threads here, I eventually downloaded the Blackberry desk top soft ware, I used the virgin chip in it as that has a valid contract and the BB messenger, when it came on i connected to the BB desktop and it stated it needed updating and it downloaded more items.
During this time I had to disconnect it for the items to be downloaded, anyway eventually after plugging back in, all the new updates for the phone was put on the phone, it turned on and off a couple of times during the procedure.
After all this I still have the white screen.
So i go via the start button and get to the app loader. Click on the next and it reads the phone connects to device, then on the next page it states.
The Blackberry desktop software does not have blackberry device software for the device that you have connected to the computer, contact your service provider or administrator.
Do I need a different OS to the new one that was installed with the desktop program?
If so how do i know which one that i need?
Or is this a case of I just need a new screen?
Just thought I would give you as much info as possible to help with a diagnosis.
Thanks in advance, and hopefully when i return later I might have some good news
Thread Author
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White Screen on Blackberry 8900 
Linear Mode
