updating software prob bb service?

[jungle_007]

bought 02 networked 8900 off ebay. didn't come with app store or bbm plus its os4 tried to update it but says i have to sign up to blackberry service. hit the link to sign up and there's no sign up details... confused?

Cant i just update without the service sign up... is there a way of updating with out my pc??

many thanks

[lakeway]

Do you have the BIS (Blackberry Internet Service) bolt-on/extra added to your plan? I think that's what it's referring to rather than an actual Blackberry account.

[jungle_007]

I've got the Blackberry bolt on already :S ... here's a screen shot

ok it won't let me show the screen shot because i need to do 10 posts or more

[lakeway]

Can you PM me the screenshot? Then I can see what your error message is

[jungle_007]

ah good thinking! I've sent u a PM, many thanks for having a look!!

[lakeway]

1 - Check whether the OS file is the right one for your phone model.

If so,

Delete vendor.xml (in C:\Program Files\Common Files\Research In Motion\AppLoader) and use loader.exe to upgrade.

I think this wipes the device, though, so make sure you back-up before trying it if you need to.

[jungle_007]

ah i'm sorry, but i'm lost.. deleted that file & started the loader program but nothing happened :S I'm new to all this... well nothing happened as in it didn't delete anything or upload anything.. i went through it all

[lakeway]

So when you went through the program, the end result was no different? Are you sure the program completed, how long did it take? It usually takes roughly 15-30 minutes.

To go through the Loader, you choose your Blackberry from a drop-down list then the files you want to load onto it should come up, make sure the files are checked and that you have the OS file (.exe) that you wish to install unzipped on your computer.

[jungle_007]

will pm you more screen shots... thank you so much for your time! much appreciated!!
You dont understand how frustrating this is! lol