| | 09-11-2010, 02:56 AM Thread Author #1
Stuck @ 75% on reboot - Is my 8900 nuked?
Here's my issue:
I did a standard battery pull and now the phone will not make it through the reboot process. It appears to be stuck at around 70-75% according to the status bar on the screen.
I have tried repeated battery pulls, including waiting 30+ minutes before reinserting the battery, removing sim card, etc. It has now been over 2 hours that the phone has been stuck, so I don't think waiting it out is going to be a solution.
I have searched the forums (Crackberry and other sites) and while there are lots of similar posts, none seem to be exactly the same problem as mine (most mention a white screen and/or a spinning hourglass).
BBSAK does not recognize the phone is connected. BBDM recognizes my phone is connected, but says the phone is in the middle of rebooting. LOADER.exe recognizes my PIN, but unfortunately I do not have a recent backup available, and I have a large # of new contacts, calendar events, password keeper items, etc. that have not been backed up. Needless to say I am praying that I will not need to wipe the device (or worse, have it replaced).
Does anybody know if there is a solution to this problem that doesn't involve wiping/replacing my phone? Attached is picture of what my screen looks like when it freezes.
Thanks in advance
UPDATE: Finally, after about 3 hours, the device booted completely. The battery is almost dead, and I have a SOS "Insert SIM Card" warning, but at least I am back into the phone. I'm doing a backup then going to try to get things functioning again.