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- 03-01-2009, 12:47 PM
Thread Author #1
Should I Return It ??????????? Trying Real Hard To Be Optimistic
I got my phone 4 days ago.. I was loving it.. first blackberry ever.. until.... yesterday... the phone started acting up.. it started to freeze.. then my camera wont work.. there's an error message saying i have to close applications and try again... (am mm hello I got this phone 4 days ago and im already calling customer service for help...) i don't know guys,,, the rep told me to go to the store and get a brand new one, that i should not have to be doing all these resets and stuff.... soo... off I go to the t mobile store... to get a new one.. OR.. return it for good... should i give it another chance?? what do you think! maybe it was defected?? haha trying to be optimistic
- 03-01-2009, 12:50 PM #2
Yeah that's just defected, think you'll find that's a pretty rare occurence. All of the users on here will testify to that! Take it back, get a new one, and then after you've fallen in love with it (which shouldn't take long) come back and say how glad you are you didn't give up on it!!
Honestly, best decision you'll ever make. - 03-01-2009, 12:51 PM #3
It was most likely defective, or it is something you installed on the phone. Definitely give it another try. I haven't had those issues on any of the 3 8900s i have had. The current one I have is perfect
.
- 03-01-2009, 12:57 PM
Thread Author #4
well its good to hear you have had 3 and you've been happy with them! i actually never downloaded any apps.. Im still a beginner haha so its gonna take me some time...
- 03-01-2009, 01:07 PM #5
Yea its probably just defective, this doesnt happen often with a Blackberry but now and then you can get one. I would go back to the store you purchased it at and swap it out for a brand new one without hesitation. Even if the phone ended up working fine again who knows what problems may arise down the road. I would go get a new one this way you have nothing to worry about.
Blackberry isn't just a phone it's a LIFESTYLE!!! - 03-01-2009, 01:29 PM #7
I would definitely give it a shot, there's so many good things about this phone and for me it's the perfect device I've ever used in my life
- 03-01-2009, 02:27 PM #8
I say you give blackberry another shot. All electronics can have their defects...in your situation, I would exchange for a new one.
If your patient, the blackberry will be a worth while device
Posted from my CrackBerry at wapforums.crackberry.com - 03-01-2009, 02:43 PM #9
I would give it another shot. Shoot, I wish I had a 8900 period, even if it was messing up haha. Nothing a new firmware can't fix!
- 03-01-2009, 02:46 PM #10
i actually returned 2 phones no prob since i had 14 days to do so.... and thankfully the 3rd one is working like a charm and I'm loving it! The TMO people really could care less if that's where u got it from.
Eat, sleep, and pedal....with a BB at your side!
- 03-01-2009, 03:56 PM #11
Yeah man. You have a great phone with the best community in the world. Go ahead and return it and get a replacement. The BB community is as close to heaven as you are going to get without dying first!
- 03-01-2009, 04:00 PM #12
yeah, its defective so just exchange it for another one... maybe the next one will be better than your current one... im on my 3rd 8900 already and i guess its the one that has the perfect touch to it...
Current Devices In Use: bold 9900&9800
Past Devices: Unlocked 9800, 9700, 8900, 8320, 8120, 8100, iPhone 3G 16gb - 03-01-2009, 05:12 PM #14
Don't give up on the BB world this is my first BB and I don't think ill ever get another brand EVER. Give it another try you won't regret it.
Posted from my CrackBerry at wapforums.crackberry.com - 03-01-2009, 07:05 PM #15
mine was great for a month. started getting major static and speaker issues. Tmo sent me a replacement. Got it friday. Two days later, screen freezing, lcd dims and brightens for no apparent reason, apps locking up. Getting another from tmo this week. not a happy camper right now.
- 03-01-2009, 07:14 PM #16
Good ole technology!!! I'm on my second 8330 curve. First one right out of the box had issues. Thing would randomly restart! Didn't even have to be using it and I'd look over and it would be restarting itself! (Which I think you all can attest to is very annoying when it takes 3 minutes to reboot). Thankfully the rep at the bell store was awesome and swapped it straight up. This one works great! Loving my first (technically second) smartphone

Posted from my CrackBerry at wapforums.crackberry.com - 03-01-2009, 07:17 PM #17
Very odd to hear these issues. Brook, did you add any apps or themes?
Posted from my CrackBerry at wapforums.crackberry.com - 03-01-2009, 07:20 PM #18
No - no apps, themes, upgrades - nothing. I had an 8320 before this and never had one single issue. I had no issues with my first 8900 for about a month. I was so excited about this phone, now I am thinking I should have just stayed with the 8320 - I know its slower and a little heavier, but at least it worked.
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