| | 04-22-2010, 02:19 PM Thread Author #1
Problems with phone.
I've had this blackberry since last summer. Few days ago, my phone started acting weird. Suddenly, after leaving my phone sitting for a few minutes, I tried accessing it by inputting my password and one of the keys was typing two characters. This happened for a few minutes until I was able to go through. I disabled my password to avoid this problem. Then, while being on the main home screen, I tried accessing my short cuts and none of the apps or directories would open. I can see the outline hoovering when I scroll, but when I click to select the item it will simply not open it. Now none of the keys do anything. I can scroll, the screen turns on as normal, but I just can't access anything on the phone, not even the full menu. Also, as soon as the screen goes black when not in use, I tried to use it and it doesn't turn on. I connect it to the charger and it turn on but again, I cannot select anything on the main screen.
I've tried removing the battery for even 24 hours and its still the same problem. Can anyone suggest a solution? Do I have reinstall the operating software? Can the software be corrupted?