Phone not registering on computer- help please
My phone won't register when I hook it up to the USB port on my laptop. I haven't had any issues before, and the last thing that happened to my phone was that I updated the OS to the latest version (188.8.131.521). I did this on Monday and tried to hook my phone to my computer yesterday (first time since update). It wasn't recognized and I messed around with it for a while. I eventually did something that got it to work, but I disconnected it and since then, I haven't been able to re-hook it up. When I do hook it up, my phone charges, but my computer doesn't realize it's there. Can anyone help?
- 07-02-2010, 09:10 PM #2
Posted from my CrackBerry at wapforums.crackberry.com
I'm not sure how to check what type the USB is, but I've been using the same one as I used last night and that one worked, regardless of it giving me problems. I ran the troubleshoot on my USB ports but it didn't help. Can I do that for my phone's USB connection as well?
- 07-03-2010, 11:36 AM #4
PS: the best way to know if your usb chord is a syncing or charging, 1. is it the same one that came in the box or 2. did you purchase it as part of car and travel charging kit? If your answer is #1 then it's the syncing, if your answer is #2 then it's a charging chord.Verizon Bold 9650
- 07-04-2010, 02:41 AM #7
1). Check that the USB port works with another device - USB stick, printer, anything.
2). Change the cable if you have not already done so.
3). Delete Desktop Manager completely from your PC, reboot is and then reinstall the program
4). connect the phone and wait for a connection. If it does not work, click on the word None at the bottom left of the DM panel.
If it does not work now, Turn of bluetooth and then play with the Connection Type drop down to see if you can force a connection.
If this does not work then I suspect a PC problem so try rebooting your PC to Safe Mode by rebooting and pressing the F8 key several times at the start of the boot process.