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# 44

11-14-2009, 04:56 PM
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Originally Posted by danhwright Nearly 8 hours into the issue it is resolved. Had to reinstall the OS, and do a hard reset, so all of my apps are gone. They also had to re-send the service books. RIM was very helpful. I do know that this will make me very hesitant to do any more OS upgrades. At least now I know how to correct the problem should it happen again. | Odd that you had such troubles. I've changed my OS multiple times and never really had any incidents. Some of the 3rd party apps need to be reset but other than that, it always goes well. This change was no exception. I was up and running and making phone calls within a hour after starting the install of my .315.
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