If you didn't get your phone today Mon.16th then tough..BACK ORDERED.. - Page 9

MoonDiosa · #**121** 02-17-2009, 01:06 PM

hey you have a bb 9800! what do you think about it? i'm thinkin about getting myself one? pros/cons?

jmgirl26 · #**122** 02-17-2009, 02:45 PM

Quote:

Originally Posted by andyr2007

what the [b][/b][b][/b][b][/b][b][/b]???? i live in dallas....i'm getting my shipments from KY....how the **** are you getting it from here???? this makes NO SENSE!!!!!

I agree with you. If the shipment is coming from KY then I should have had mine last week. I am only four hours from KY in MO! What the **** is that bull?

billfromnj05 · #**123** 02-17-2009, 02:55 PM

I got screwed 2 with backorder read my thread under the tmo section, topic tmobile=suck

jmgirl26 · #**124** 02-17-2009, 02:58 PM

So I just got off the phone with a CSR who said that since I re-ordered my phone yesterday that I should receive it by Thursday. She also said that the backorder is off. I really hope that she is right. I can't take much more of this.

SilverSfr · #**125** 02-17-2009, 03:11 PM

Quote:

Originally Posted by JMillionNYC

just called them and they stated the phone is on backorder and it sold out the next day of release. she was like if i had paid the $20 id got it def in 3days. but since i did the regular ground shipping it takes anywhere from 5-10 days. im not tight, im just alil bummed since i expected to have it already. glad my 8320 is fine. but had i known id probably did that next day shipping. ehh

That is so not true. I ordered at 12:01 Eastern on the 11th and had my 8900 on Friday 13 with regular ground shipping.

djharkcom · #**126** 02-17-2009, 03:43 PM

I called to check the status of my order today. I ordered it Thursday the 12th at 8pm...i should be receiving my blackberry 8900 within next two days the agent told me

a10ciod · #**127** 02-17-2009, 04:33 PM

Has anyone heard anything more? Preferrably an exact shippment date?

Nevadaface · #**128** 02-17-2009, 04:40 PM

The rep originally told me i was to receive mine today. However, i just called and was told mine was on back order.

They said my order was processed before the back order was placed, therefore i will be one of the first to receive mine.

SpyDude · #**129** 02-17-2009, 04:44 PM

I checked the automated order info and it said backorder as of one minute ago.

andyr2007 · #**130** 02-17-2009, 04:46 PM

Quote:

Originally Posted by SpyDude

I checked the automated order info and it said backorder as of one minute ago.

that automatic thing has been slow, i have seen tracking information on ups, WAYY before i get the tracking number text from t-mobile or that order status system updates

SpyDude · #**131** 02-17-2009, 04:50 PM

Quote:

Originally Posted by andyr2007

that automatic thing has been slow, i have seen tracking information on ups, WAYY before i get the tracking number text from t-mobile or that order status system updates

That's true, is there a way to check online? The system gave me my order number but when I tried to check online, said not valid. T-Mobile should have an online order status option that's updated in real-time, would be much easier.

andyr2007 · #**132** 02-17-2009, 04:54 PM

so t-mobile is dumb, i called and the nice rep told me he was sending an e-mail to the warehouse manager, as the phone was not backordered and he didn't know why my order status said backorder. i called today to check....and there is a research form (the email) which may not be updated for 3 days. So many reps told me they would be putting notes and reminders to call me, including a manager, and i have yet to receive any calls from anyone

ldybug84 · #**133** 02-17-2009, 04:55 PM

If you ordered ups, go to ups web site track by reference, put in the cell number the phone was ordered on in this format 123-123-1234 and select the expected shipping dates. Viola! But I will warn you in my experience I get the delivery before it shows on ups that it was delivered. But I do see when its being shipped before it comes. Sorry I hope that makes sense.

Hope this helps

I hope I answered your question

Posted from my CrackBerry at wapforums.crackberry.com

jakesoto · #**134** 02-17-2009, 04:58 PM

The rep, to no surprise, was still playing stupid with the order status. I was put on hold a ton of times, for her to tell me it that they are still back ordered, and have absolutely no idea when they were getting more. As a test I have canceled my order with them, jumped back online and did the order online, since they do not show Backorder there. We'll see there is a different result.