[simberr]

I attempted to update my Curve software today and during the installation process my Mac dropped the internet connection. I now have a Blackberry with a white screen that shows a crossed-out window and the text "Reload Software: 507".

Whatever I do I cannot seem to fix this. The desktop software just keeps telling me that it cannot connect and pressing the various buttons on the Applications window does nothing. I cannot even turn off the Blackberry.

How can I restore my Blackberry to working order? Please help.

Simon.

[anthonemorris]

here's what will help. use BBSAK (not sure if it works on MACS). it will read the BB. what u can also do is remove the battery and let it boot to the white screen.

Sent from my BlackBerry 8520 using CrackBerry Forums App

[simberr]

Thank you.

I managed to fix the problem by hunting through the forum posts and trying different things. It seems that by turning on the logging window in the desktop app and letting the program continue working and retrying it eventually recognises the blackberry and restores the operating system.

This worked after an hour or so. I now have an updated blackberry.

Thanks again.

Simon.