Contact names not displaying during calls, but only in logs

**PrancerTran** · 08-07-2011, 11:41 AM

Many names in the address book not showing up

Hence, when i get a call or make one, the name doesnt come up with the number

after the call, the number with the name is visible in call log as outgoing or incoming or missed

in the database details it shows my address book having 238 numbers (these are the numbers currently visible)

so how is it that the names are visible in the log and not in the address book and also not visible during a call

Please help

(a search for this topic hasnt got me the correct results)

**PrancerTran** · 08-07-2011, 04:59 PM

can someone help on this?

**rustylvnv** · 04-01-2012, 10:44 AM

I'm bumping this because I've had the same prob on 5, 6, and OS 7. Help help help!

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**tbright519** · 04-15-2012, 08:42 AM

I am having the same problem and I can't figure out how to transfer all my contacts to my sim card at one time....any help??

**rustylvnv** · 04-21-2012, 12:07 AM

I have a solution that seems to be working for now...I un-checked content protection for contacts and it seems to be doing better.

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**willygringo876** · 04-21-2012, 02:49 AM

turn off encryption and you'll see the names

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**rustylvnv** · 04-21-2012, 08:30 AM

Originally Posted by willygringo876

turn off encryption and you'll see the names

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Thanks. I can't turn off all encryption because it's a work phone but at least I was able to turn off the contacts encryption and that seems to work.

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