[innocentman]

Hello,

i have a kinda strange problem with my 8900.

So what i have here is that i cant turn on my bb. When i connect it to pc the windows does not see it. when i connect it to pc without battery on the screen of bb shows the battery sign with x mark on.
i tried to update the os with app loader. it was loaded, the pin is shown but i'm not moving to next step from message connecting to device (ARM) and after few minutes i receive the message, unable to connect to device

ps desktop manager sees it but its unable to update

PS the battery is kinda new

Any help

thanks so much

[skyrocket9]

Try using BBSak to wipe it first since it will connect to your computer.

Also try a different computer, one of my PCS would never connect to my BB because of odd Ports/firewall.

There are a couple of guides for bricked blackberries you can find (not saying yours is bricked, but the information is useful.

Sent from my BlackBerry 9900 using Tapatalk

[anthonemorris]

to wipe is the last resort. try this kickstart method. instead of connecting via pc use a wall charger and hook up the bb to charge without the battery inserted. when it boots to the screen with the red x thru the battery, insert the battery with the charger still hooked up (works well for batteries at 0%). should boot to where the lightning bolt goes thru the battery. just leave it let it start from there

Sent from my BlackBerry 8900 using CB Forums App

[blackberry-unlocking710]

Try to test it with another battery if you can..

[innocentman]

hy guys and many thanks for advices,
but...

kickstart method is not working...
bbsak is not founding it
apploader find it but cant connect
desktop manager founds it but cant update


anything else pls and is there a way to make factory reset on it just without connecting it on pc just factory reset directly on cell???

[anthonemorris]

can also try to have the bb hooked up to the pc without the battery inserted. apploader will find it but be quick to press next when the pin shows up.

Sent from my BlackBerry 8900 using CB Forums App

[innocentman]

did try it but im gettin this

PC port find it but theres no such way to go on nexr step

[anthonemorris]

now i understand. u didn't delete the vendor.xml file. do a google search for vendelete+ and download it. run it as an administrator and it will search the drive for any and all copies of the vendor.xml file and delete it. should work after

Sent from my BlackBerry 8900 using CB Forums App

[innocentman]

i did, but it still not working, i mean still the same



ps the battery is working because i tryed it on my 9800 and its ok, and when i insert battery from 9800 to 8900 its showing battery with red x and under it shows blackberry and white loading as it should show when it loads. but loading never finish, it stops around 3/4.......


pps: and while it loads its possible to restart it by pressing the alt, caps and del


and when desktop manager got it, i mean install on it os, and only last step is missing i receive this:

[innocentman]

anyone please!!!!

[anthonemorris]

try using the apploader and not the desktop software

Sent from my BlackBerry 8900 using CB Forums App

[innocentman]

already did, tried dem both

[cseanwest25]

Wipe the device first with bbsak, and go back to the apploader, if it doesn't work, uninstall and reinstall your bb desktop manager and the os installed, then reconnect your process, that should work.
Thanks

[innocentman]

so i did that and now what i see on screen is battery with thunder sign, like its charging, but when the dm comes to the faze when it loads the os and it needs to reboot the bb i got the error on pc screen and have to retry but not able because the bb is not booting....as i said all i got is battery with thunder sign on..