- CrackBerry User
- 44 Posts
Blackberry has crashed!! Stuck on the boot up screen
My blackberry 8900 has been running slow over the last day or so...
A few hours a go it totally froze...
I took the battery off and rebooted the handset....When the handset was booting up, it was stuck on the tmobile screen and doesnt boot up to the main screen to allow me to go onto the blackberry menu etc...
I have tried to reboot the handset a few times and its still stuck on the tmobile screen for hours...I have even tried it without the sim and still no joy...
I called the t mobile customer services and they tried to fob me off saying that there is a problem with the network at the moment (for 3g and data services) and this is the reason why my phone wasnt booting up...I know this cant be the problem...
They said the only thing they can try is do a reboot from there end?? But that doesnt seem to have worked...
Anybidy had this problem and does anybody have any idea what the problem could be and how to resolve it??
- 04-30-2009, 05:54 PM #2
check out the how to recover a nuked berry link in my signature, it sounds software related, did you load a beta os?
- 04-30-2009, 06:12 PM #4
i think the phone def needs a doctor
but anyways, i agree call again because the network being down would have NOTHING to do with your phone not loading. does it give any error code?
- 04-30-2009, 07:58 PM #6
I agree w/mrtolles 100%.
This sounds exactly like a theme boot problem.
Follow his link, and report back!"They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety."
- CrackBerry Addict
04-30-2009, 08:01 PM #7
- 548 Posts
Yup, this happens to me every time I use a 3rd party theme and then reboot. Hopefully with enough of us confirming this, you will find comfort in the masses. Not a huge issue... just a pain in the ______ until they come up with a fix. No need to panic..."Don't judge each day by the harvest you reap ... but by the seeds you plant."
~Robert Louis Stevenson~
- 05-01-2009, 10:39 AM #9