Wifi does not connect!

[bbear91]

Hi guys! Well, it's been months that i'm using my blackberry and still i cant seem to figure out how to set up wifi on it. Let me try to explain, I put the password and everything, and it only shows the wifi grey icon! that means that its not connected, so i cant really use the internet.. i've tried and waited and nothing works.. my friend that also owns a blackberry tried and it worked for him and the icon turned white! Can anyone help meeee, pleaaaase???

[SwitchBeach]

Do you have an active BlackBerry data plan for your device?
Are your other data services working over the carrier network?

[bbear91]

Hi, thanks for the reply. I dont actually have any active data plan right now, is that what's wrong?

[SwitchBeach]

Yes.

WiFi requires the proper Service Books to be on the device. You need to have an active BlackBerry Data Plan to get the Service Books.

[darkangel07760]

Actualy, i am having a similar problem right now... I have had my 8530 for a couple of months now, and suddenly, the wifi stopped working. I know that I did look into the setting,s and I might have possibly set it to something wrong... What settings should I have on my phone to connect to wifi?

[MissoulaMarinerFan]

Originally Posted by darkangel07760

Actualy, i am having a similar problem right now... I have had my 8530 for a couple of months now, and suddenly, the wifi stopped working. I know that I did look into the setting,s and I might have possibly set it to something wrong... What settings should I have on my phone to connect to wifi?

You might try just re-sending your service books. Also, I've noticed from time to time on my 8530 that the icon will be grey, but it will still show the wifi network that I'm connected to. e.g. "HOME." As long as you have wifi turned on, and it is showing the wifi network you are connected to, you are connected via wifi, even though the icon isn't white. Another way to check wifi connection would be to bring up your browser, and change it to "Hotspot". If you can browse the internet it means that you are wifi connected. If the browser says "you must have wifi services enabled...blah blah blah", that means your wifi isn't connected.