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  1. beedonk's Avatar
    CrackBerry User

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    Thread AuthorThread Author   #1  

    Default Volume down button not working at all

    Since the 9700 forum SUCKS, and NO ONE answers any freaking questions, I'm sticking to the 8520 forums.

    Bought the 9700 off a friend, he's leaving for the marines and won't need his phone anymore.
    Excellent condition, not a scratch. Awesome.. accept the volume down button doesn't work at all. I use my phone for an mp3 player constantly so this a a rather HUGE annoyance for me.
    Looks like I need some good ole' diegonei advice.
    Help!
    Last name ever, first name greatest.
  2. mangcool's Avatar
    CrackBerry Genius

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    #2  

    Default

    So, it doesn't work on any app? Or just when you're playing mp3?

    I don't know if a battery pull will hep, but give it a try.

    If it doesn't work on any app, battery pull won't help, it's probably a hardware issue.
  3. beedonk's Avatar
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    Thread AuthorThread Author   #3  

    Default

    Nope, it doesn't work during phone calls, video players, or mp3. Its screwed.
  4. tbmasters's Avatar
    CrackBerry Newbie

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    #4  

    Default

    Have 8520, volume was stuck at 100% none the less. Did the take battery out and all that stuff. Nothing. Found this- Go to Menu-settings-options-screen/keyboard- scroll down to 'key tone' and turn it to 'on'. Now when you hit any key you will hear a tone. I turned music on so I could see the volume and sure enough I was able to lower the volume with the buttons. I went back to settings and turned key tone off and my volume buttons still work.
  5. rental's Avatar
    CrackBerry Newbie

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    #5  

    Default Works now

    Thanks tbmasters.... this trick worked for me. My volume down button now works... cheers,
    rental
  6. skinnes's Avatar
    CrackBerry Newbie

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    1 Posts
    #6  

    Default Worked for me too!

    Likewise - thanks, Tpmasters!
    The keytone on-off trick worked perfectly on my 8520 whose volume+ button just stopped working without apparent reason.
    And there was I thinking it was a hardware fault....
    Skinnes
  7. Ryan_J_F's Avatar
    CrackBerry Newbie

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    #7  

    Default

    Thanks TBMasters! This worked for my Bold 9700. When reading this thread, I had zero confidence that this would work for me. I thought for sure my problem was hardware-related. My Decrease Volume button would work flawlessly, but my Increase button had suddenly all but stopped working completely. I figured I had nothing to lose by trying the procedure you mentioned, and it worked like a dream.
  8. Ryan_J_F's Avatar
    CrackBerry Newbie

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    2 Posts
    #8  

    Default

    Scratch that, this only worked for me for about twelve hours. The problem is back. Unfortunately, reattempting this procedure no longer works for me. I am considering disassembling my phone to see if I can fix the button - it's got to be a hardware issue.
  9. khalid22's Avatar
    CrackBerry Newbie

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    #9  

    Default

    thank you and now it work
  10. help_gq's Avatar
    CrackBerry Newbie

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    #10  

    Default Re: Volume down button not working at all

    i tried this but which buttons do you press to turn the volume down?
  11. John Wilson1's Avatar
    CrackBerry Newbie

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    1 Posts
    #11  

    Default Volume Buttons Inop

    Yep Worked on my 9650 as well. Ketone was not selected after a refurbished phone was delivered. Morons.

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