Two way sync, wireless or otherwise
Don't hold out much hope with this one after visiting the Blackberry forum with the additional help of my carrier, Orange.
I have to say at the outset Orange have been absolutely marvellous in taking the issue onboard to an almost personal standpoint, highly rec'd.
I switched from my existing carrier three due to long term poor reception in the home, Orange offered UMA access which made all the difference making the change worth while - however went from a Nokia E72 to a BB 8520 and was truly shocked by the step backwards hence my call into orange.
Firstly there is no two way sync either wireless or otherwise with MSLive/Hotmail, instead BB rec exporting to a csv file, you have to be joking right! this is not 1998 or is it?
Emails you delete from Outlook on your desktop remain on your BB until they expire 30 days later - good grief is all I can say.. have they not seen Nokia messaging in action.
I installed the BBDM from CD and followed the update to a newer version, 2 hours later and 250mb it finally finished then came the handset update, another hour - excuse me this phone only came out last year in the UK what gives?
After all this the option to sync Outlook and emails is greyed out...
Apart from the gripes above I really like the unit and UMA is the best thing since sliced bread, any help with the above would be much appreciated.
- 07-23-10, 07:08 PM #2
I may be wrong but I think two way e-mail sync is a BES only feature... I'm not an Outlook user, but consider this. Still, they implemented something similar to Gmail, and it's said that BIS 3.2 will have it for Yahoo! and Hotmail.
What is it you're trying to inport using a csv file?
3 hours to download DM and the OS update? You were out of luck, or you had a very bad access point... It hardly ever takes that long for either.
Welcome to the forums... I guess.
Thanks for the speedy reply diegonei,
The install from CD took around an hour although I did select the Roxio sync apps too - when I clicked on 'updates' it downloaded a whopping 250MB file followed by another hour to install, my thoughts are that it uninstalled the original then installed the fresh copy.
The home screen asked if I wanted to update the phones software which I did, again this took a while whilst it uninstalled the original apps which were not compatible (or at least some) with version 5.x.
The good news is everything works but I can't help think this is bloatware although the actual RIM folder on my machine is only 72MB excluding Roxio?
This is why I bought the Blackberry Windows Live on your BlackBerry Smartphone
as I wanted to use my Windows Live account which over time has become my business account (may change this though which will help)
You can imagine my surprise when a] you cant sync with your desktop and b] to install your contacts you have to BlackBerry - Smartphone and Email Account Setup
Nooooo, they can't be serious but they are, even the techies at Orange couldn't believe it but there we are.
This ad by Blackberry is misleading imo as the functionality is so greatly reduced it's not really compatible - if you compare it to Nokia messaging which is an identical setup you will soon see the difference so I fail to see why RIM who are leaders haven't followed??
I think the answer is to create a Google business account which by all accounts works with BB, does it allow sync of emails and contacts do you know?
- 07-24-10, 11:34 AM #4
Let's have it Jack's way and chop to bits...
Another idea could be using the cvs files you already have, sending it to either one and then adding that email with Contact Sync enabled.
Cheers for that detailed reply diegonei,
just doing a quick reply as Orange called me back about the whole email sync thing - this was another dept who had direct admin access to the BIS and my account.
They have now 'ticked' the box which says 'two way sync inc deletions on your desktop'
Fingers crossed then
You know the irony to this?
In 2003 I used to head up a team upgrading Blackberry's for the London Tube network, we had several BES servers supporting up to 2000 users on Orange.
Had the whole operation down to a fine art in the end, call up to 50 users into the offices and migrate them onto the then new 72x without any loss of data.
It worked most of the time
Anyway, now I find myself as a 'user' needing help, unfortunately the aforementioned 'tick box' had no effect on wireless email sync which leads me onto the next Q, why is the option to sync emails using the BBDM greyed out?
Btw, I received an email from Live mail (Hotmail) to say there has been an upgrade so will check out what the improvements are.
Do you think it's worth waiting for Live mail to upgrade or should i bite the bullet (where did that expression come from ) and switch to Googlemail?
Do you know if Googlemail supports Outlook connector ?
Thanks bud for your help,
Btw, if anyone needs a copy Orange admin sent me their internal support document for the Blackberry which has a fair bit of info on it.
Last edited by hoglite; 07-24-10 at 04:02 PM.
Has anything changed or is it still the same partial sync problem with Blackberry's and Hotmail/Outlook?
I have my own routine/workaround for the problem but it's becoming a real pain as my business increases.
My contract with Orange finishes next month after spending most of it's life in a box.
I noticed a thread when logging on. 'Where did RIM go wrong?'
Let's start with 'upload a CSV' to sync your contacts
Last edited by hoglite; 06-30-12 at 09:18 AM.
Are the new Blackberry platforms now on a par with say Apple/android for wireless sync?
The official Blackberry forum suggests they are sort of but it takes four hours to sync?
Just about to change phones again, so taking a look at Blackberry.