I've got an 8520 Curve with the Rogers unlimited email plan, which is hooked up to my gmail account. Although emails do come in OK, there are a few idiosyncrasies which I am trying to fix:
1) Although I have access to email folders (Labels) on my gmail account, I cannot transfer emails to folders onmy device.
2) whenever I send an email to myself on my device (i.e. to and from the same email account) it doesnt appear on my device (but does appear in my inbox on my desktop.
3) I can't access emails that are far back in time, although I have changed settings to keep emails forever
In general I don't have a full view and full access to my gmail account. i beleive this is called synchronization and I definitely don't have it.
Does anyone have a solution to any or all of these issues?
- 05-16-2012, 02:44 AM #2
1) It is a slightly laborious process to "file" your emails into folders on your blackberry for gmail. First you need to assign a label to the email, then you archive it. This in effect "files" your email into the "folder" in gmail. Remember.... gmail doesnt technically use folders.
2) I believe this was setup to prevent your sent items coming through as new emails due to the way gmail works. There is no way around this unless you use Google Apps for Business with BESx.
3) Depending on when you setup your BIS account, you will only receive new emails to your device. With the recent update of BIS, now when you add a BIS account it will try and poll the last week of messages I believe, but will not synchronize the entire account etc. You are able to do a remote search of your inbox from your phone for anything that wasn't transferred to it.
Thanks very much for your helpful (and prompt) response.
A follow-up question for you or anybody:
1) Is there another email service that works better with Blackberry?
2) If I upgrade my device to the new 9900 (and new OS), would there be better synchrony with gmail?
I must admit, I tried an iPod touch and with one setup everything was immediately available to me perfectly seamlessly.
- 05-16-2012, 11:58 PM #4
If you are wanting access to your folders and to be able to file your emails then Gmail is the only webmail that does this without paying for hosted exchange and BES/BESx.
Upgrading your device will not improve the sync as it is all done via the server.
The new BB10 devices are meant to use activesync so will provide a similar setup to ipods etc when they're released.
- 05-19-2012, 07:39 PM #6
Also, one of the issues I've come arround with gmail is that when you have a long list of emails in your 'inbox', and you 'archive' them, those mails magically disappear from my blackberry mail list..
Sent from my BlackBerry 9800 using Tapatalk
- 05-20-2012, 01:00 AM #7
How is that an issue? Its working as designed. In the same way you'd use the labels in gmails website to read those emails again you do the same in your blackberry?
They have not been removed from your device, simply 'archived' from the inbox and available if you look in the all email folder etc. Well, unless you have not altered the default number of days your blackberry keeps messages.