[tiburontigre2003]

It will erase everything you have on the phone? (contacts, app, mail accounts, bb messenger contacts).

[jvthoo]

I have a mac and desktop manager does not recognize my phone at all. It got interrupted when i was trying to update it and i got the 507 message. I couldn't even see the phone as a USB plugin which normally shows up on the desktop. I kept pulling the battery and somehow it's updating now (will probably fail again, but try try again!)
Verizon usually updates phones for you, of they have for me in the past but they warn that information could be lost.

as far as updating the phone, it will ask if you want to update to a certain version upon plugging your phone into the computer. I picked the latest version, it updated most of the way and then failed

OMG ! ! ! it F**** works ! ! ! ! i spent 5 hours total trying to download parallel then pulling out a old windows installer from deep inside my closet ! then trying to do everything 101 post thing told me to do to find out it didn't work and it was just **** <__< ,

later after trying and trying everything , to find out all i needed to do was open the LOG WINDOW on my MACBOOK desktop manager to get it to work again , i cant thank your enough . . .thank you btw i was starting to get a little jittery haha

p.s this was for the 9700 ,

[Sharma15]

Wooooow! Just installed this and worked perfectly!

[macherie]

i have same issue with a blackberry 9700 'VFM error 545 reset' bt i dnt have a mac book. how do i go abt it?

[diegonei]

i have same issue with a blackberry 9700 'VFM error 545 reset' bt i dnt have a mac book. how do i go abt it?

You could try this:

Dear Friends. I have run into the same problem with my Blackberry and the new Mac Desktop Manager. I have some steps to recover and upload your new OS.

-Start Blackberry Desktop Manager
-In the Window Menu open the log window
-Connect your cable to your Blackberry first and then connect to the other end to your mac
-Now you should see some log lines starting to appear until they repeat showing "Throwing Unsupported Device....." It will loop about 20 to 25 times, then, the Desktop Manager will recognize that it needs to upload the OS on the device and suddenly you will get the window to choose which OS to load. Make sure the battery is in the blackberry otherwise it won't be able to recognize the device PIN.

Hope it helps, it worked for me (Blackberry Curve 8350i Nextel)
-

[Master_of_Karate_and_Friendship]

Dear Friends. I have run into the same problem with my Blackberry and the new Mac Desktop Manager. I have some steps to recover and upload your new OS.

-Start Blackberry Desktop Manager
-In the Window Menu open the log window
-Connect your cable to your Blackberry first and then connect to the other end to your mac
-Now you should see some log lines starting to appear until they repeat showing "Throwing Unsupported Device....." It will loop about 20 to 25 times, then, the Desktop Manager will recognize that it needs to upload the OS on the device and suddenly you will get the window to choose which OS to load. Make sure the battery is in the blackberry otherwise it won't be able to recognize the device PIN.

Hope it helps, it worked for me (Blackberry Curve 8350i Nextel)
-

The one post you made helped me A LOT!! Please participate more!

[Anchy]

Dear Friends. I have run into the same problem with my Blackberry and the new Mac Desktop Manager. I have some steps to recover and upload your new OS.

-Start Blackberry Desktop Manager
-In the Window Menu open the log window
-Connect your cable to your Blackberry first and then connect to the other end to your mac
-Now you should see some log lines starting to appear until they repeat showing "Throwing Unsupported Device....." It will loop about 20 to 25 times, then, the Desktop Manager will recognize that it needs to upload the OS on the device and suddenly you will get the window to choose which OS to load. Make sure the battery is in the blackberry otherwise it won't be able to recognize the device PIN.

Hope it helps, it worked for me (Blackberry Curve 8350i Nextel)
-

does this work for 9780? i have the same problem i follow what you did but nothing seems to be working

[sahanshah]

hsb/u