Pictures not showing up in Media Folder

[JeroX]

Good day all!

I've checked other threads and cannot seem to find an answer...

I've got a friend with an 8520 and she has a problem. When she takes a new picture with the camera, it saves it and assigns a name (i.e. the standard "IMGxxxxxxx" file name) but it does not show up in any of the picture folders (All Pictures, Camera, etc.) on her phone.

A battery pull does correct this, but that can get tiresome.

The pictures can still be found on the phone by going through "apps > files > file folders > device memory > home > user > pictures" but again, can get annoying.

I've checked and it does not seem that the folders have been excluded, nor are the pictures being hidden by default (if that's possible) simply because they do show in the folder after a pull.

Is there any way to fix this for good?

Here is the information as taken from her "About" screen:

BlackBerry® 8520
smartphone (EDGE, Wi-Fi)
v5.0.0.900 (Bundle 1626, Platform 5.2.0.96)
Cryptographic Kernel v3.8.5.85
Branding Version: 1.0.107.668N
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.1
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1
Micro Edition Security and Trust Services (APDU) Version: 1.0
WLAN Version: 3.0.0.126

Also, she's on the Rogers network (though I know that has no bearing on it...)


Anything else you need to know, just let me know - hopefully we can help her!