my bb 8520 keeps saying invalid sim will sum1 plse read this devicesoftware test

[scutty1980]

i rang t-mobile customer services n they told me to just register the sim top up txt monthbb 2 411 and il get bb services n itl be activated it hasnt i dont know wot else to do plse help me also t-mobile told me it isnt blocked,locked or been reported stolen i got this second hand it was working when bought i took the t-kobile sim out put mine in then this happend so i did a diagonostic test n this is thr answers n to me they dont look good i think it is running on v6.1 n i do have bb desktop installed but it not let me update to version v5.1

MY BB CURVE IS STILL SAYING INVALID SIM I HAVE REGISTERED IT REGISTERED WITH BB SERVICES N IT STILL SAYS IT I SENT MONTHBB TO 411 N IT SED WELCOME TO T-MOBILE U NOW HAVE 3MNTHS FREE BB SERVISES, NOW IV DONE A DEVICE DIAGNOSTIC REPORT N THIS IS WOT CAME BACK
MSISDN;UNKNOWN
DEVICE TYPE BB 8520
APP VERSION V4.6.1.314
PLATFORM VERSION 4.2.0.135
SERVICE BOOKS WPTCP,BROWSING
RADIO ACTIVATION DATA APPLICATION;NO
SIGNAL LEVEL;UNKNOWN
RADIO ACCESS;UNKNOWN
NETWORK;UNKNOWN
IP ADD UNKNOWN
PING ECHO;NO BB REGISTRATION;NO
CONNECTED TO BB;NO
BB PIN EMAIL;NO

IS ANY OF THIS THE ROUTE CAUSE OF THE PROBLEM? IF SO WHAT CAN I DO PLSE HELP ME XXXX

many thanxs lee

[BigBadWulf]

Welcome to CrackBerry!

Not sure what the poll is for. Looks to me like T-Mo needs to get the phone registered in their system, with your SIM card in it. Your OS wouldn't be the issue. Currently you're on OS4.6, and you can upgrade to 5.0:

http://forums.crackberry.com/forum-f...1067-a-598073/

Originally Posted by elite1

Here's my updated OS install guide if anyone needs a refresher...

ELITE1's OS UPGRADE GUIDE

1. (Optional) Uninstall any previous OS from PC.
2. Download OS to PC. Use Internet Explorer, not Firefox or Chrome. (For leaked versions, browser is irrelevant.)
   *If 100% certain you've previously used FF or Chrome on same PC to DL an OS successfully, feel free to use FF or Chrome again.
3. Following successful DL, run OS file to install OS on PC.
4. On BB, go to BBM Options, scroll down to Backup section. Ensure Remote Backup is enabled AND also conduct a Local Backup to media card.
5. Go through any 3rd party apps with option to save settings to media card. Conduct Backup to media card within each of these apps. (Examples: Bellshare apps like BerryBuzz & BerryWeather; QuickLaunch; Shao's apps like Wallpaper Changer & SixTools; etc).
6. Connect BB to PC. Open DM and backup device. Close DM.
7. (Optional) Use desktop app like BBSAK or BBMCP to backup 3rd party apps.
8. On PC, delete Vendor file located here:
   •64-bit: Computer/C:/Program Files (x86)/Common Files/Research In Motion/AppLoader
   •32-bit: Computer/C:/Program Files/Common Files/Research In Motion/AppLoader
9. (Optional/Recommended) Run BB Boss v2.2 or BBH Tool (formerly Shrink-A-OS).
10. In same AppLoader file where you deleted Vendor, double-click Loader to load OS to BB. Follow onscreen instructions.
11. After loading OS, perform several physical battery pulls over first 1-2 days for OS to "settle in." Perform first batt pull very soon after OS is loaded.

TROUBLESHOOTING
How to Fix OS not Appearing as Available
There are 2 common reasons:

A. HIDDEN VENDOR FILE
Consider trying this new desktop app to remove Vendor from several common locations:
Vendor XML Remover V1.0

If manually deleting Vendor, always hold down SHIFT and press DELETE to permanently delete.
Check here first:
•64-bit: Computer\C:\Users\{USER NAME}\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
•32-bit: Computer\C:\Documents and Settings\{USER NAME}\Application Data\Research In Motion\BlackBerry\Loader XML
If Loader still doesn't make new OS available, search PC for "Vendor".

If Vendor is not found anywhere, see below to delete contents of AppLoader folder. (Folder where you found Loader & Vendor.)

B. APPLOADER FOLDER ITEMS

1. Uninstall the OS: Control Panel\Programs and Features, highlight this BlackBerry Device Software, click Uninstall at top.
2. Delete AppLoader folder contents: Highlight any item, CTRL+A to select all, SHIFT+DELETE to permanently delete.
   •64-bit: Computer/C:/Program Files (x86)/Common Files/Research In Motion/AppLoader
   •32-bit: Computer/C:/Program Files/Common Files/Research In Motion/AppLoader
3. Restart PC.
4. Re-install OS on PC: Go to your browser's downloads section, double-click OS to start InstallShield Wizard.
5. Delete Vendor: Return to AppLoader folder, highlight Vendor, SHIFT+DELETE.
6. Load OS to BB: Attach BB to PC, double-click Loader (in AppLoader folder, where you deleted Vendor).

Before you mess with the OS though, I'd get things straightened out with T-Mo.

PS - Your post is very difficult to read. Could you please type in complete words?

[scutty1980]

hi thankyou for your quick reply vut i have found out the problem and there is loads of people looking on all search engines and forums for the same thing as me. on the top of your blackberry battery there is a little retangular sticker it should be white. now mine is red so that means it has had some sort of water damage i been sat in the t-mobile shop fir 1 hour and they found the problem.it migtht not have fell into a puddle bath sink etc it coulde even happen from being in your pocket when it is raining or even when your spraying aftershave etc so always look for this sticker colour when haqving this sort of problem. it should be white but if its red then its been exposed to water somehow. many thanxs for your help and advice and for trying to help me as fast aS YOU DID XXXX TAKE CARE AND HAVE A HAPPY NEW YEAR XXXX LEE