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  1. MusicFan2013's Avatar
    CrackBerry Newbie

    1 Posts
    Thread AuthorThread Author   #1  

    Question Keys and Trackpad Won't Work

    I own a Blackberry Curve 8530 by Sprint.
    Last night, I was trying to send a BBM when an error came up. Because this has happened in the past, I hit OK and didn't think anything of it. When I tried typing, almost all of the keys came out a "n", regardless of what button I hit. So I pulled the battery out, waited for 30 seconds, and put it back in. Now, none of the keys do anything, and the trackpad is unable to click. However, I can move around the home screen, but I cannot select anything, including answering calls. However, I can still receive emails, texts, and phone calls, but I cannot access them. I have restarted it several times to no avail. How do I fix this problem?

    So, I have two questions: 1). What can I do to fix this problem, if anything? and 2). Since I bought the phone on April 2, is it still under warranty?

    Thank you very much in advance; I truly appreciate it!

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