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  1. Jamie Lawrence's Avatar
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    Thread AuthorThread Author   #1  

    Default battery with red cross through

    my daughters phone wont turn on starts to boots and then battery symbol with red x through it..???
    tried connecting to pc via bds bbsak wont connect at all

    please please help
  2. PestPro#IM's Avatar
    CrackBerry Abuser

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    #2  

    Default Re: battery with red cross through

    Sounds like a dead battery to me
    Harold C.
    St. Peters, Mo 63376
  3. Jamie Lawrence's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #3  

    Default Re: battery with red cross through

    no tried another battery it even does it when there is no battery in there
  4. kbz1960's Avatar
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    #4  

    Default Re: battery with red cross through

    I've read that the battery not making a good connection can cause this. Are any of the pins not out as far as the others?
    Sent from me using my fingers. Be pantless in 5K. Febreze - for more than smells.
    the 50K CrackBerry challenge
    Posted from my phone or pc or tablet that are no better than anyone else's
  5. Jamie Lawrence's Avatar
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    Thread AuthorThread Author   #5  

    Default Re: battery with red cross through

    no they all good i just need to know how to wipe bb it has to be a software fault so just be able to reinstall os would fix it i think but as i said bbsak wont detect it
  6. kbz1960's Avatar
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    #6  

    Default Re: battery with red cross through

    Windows 7? Open task manager and kill everything rim, blackberry and try again.
    Sent from me using my fingers. Be pantless in 5K. Febreze - for more than smells.
    the 50K CrackBerry challenge
    Posted from my phone or pc or tablet that are no better than anyone else's
  7. anthonemorris's Avatar
    CrackBerry Abuser

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    #7  

    Default battery with red cross through

    try this. keep the battery out, plug in the charger, let the phone boot to the screen with the red x through the battery. now without disconnecting the charger, slip the battery in. should give a clean boot

    Sent from my BlackBerry 9780 using CB Forums App
    *TT* M Mo$ *TT*
    Thanked by:
    colorberry (08-26-2013) 
    colorberry likes this.
  8. djenkins6's Avatar
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    #8  

    Default Re: battery with red cross through

    did you try to connect to pc without the battery in the phone?
  9. 59Martins59's Avatar
    CrackBerry User

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    #9  

    Default Re: battery with red cross through

    1. Watch those pins, if they are messed up then there is your answer.
    2. Wipe the device. Install a new OS.
    3. If none of the above work, then take your phone to the store for them to take a look at it. BTW, did the phone fall, get wet or anything like that? I'm thinking something in the phone's internals went wrong, but it could very well be the OS, so try wiping it first.

    Take care.
  10. colorberry's Avatar
    CrackBerry Newbie

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    #10  

    Default

    Quote Originally Posted by anthonemorris View Post
    try this. keep the battery out, plug in the charger, let the phone boot to the screen with the red x through the battery. now without disconnecting the charger, slip the battery in. should give a clean boot

    Sent from my BlackBerry 9780 using CB Forums App
    Tried this with my BlackBerry that's been dead for months. (couldn't afford a new battery, original nor fake) Works like a charm! Thank you!
    Thanked by:
    Amanda Beissner (07-27-2014) 
    CDM76 likes this.
  11. azzie_juju's Avatar
    CrackBerry Newbie

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    #11  

    Default

    I tryed this it and then led light keeps flashing on and off how long should I wait
  12. azzie_juju's Avatar
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    #12  

    Default

    Help me please
  13. tahabashir1991's Avatar
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    #13  

    Default

    if your led light is blinking it shows your software has messed up ............ reinstall it with autoloader or update it on bb website
    Quote Originally Posted by azzie_juju View Post
    Help me please
  14. Amanda Beissner's Avatar
    CrackBerry Newbie

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    #14  

    Default

    This really worked. Thanks I was at my wits end!! Crapberry! Can't wait to upgrade and get a new phone

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