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  1. patanahi's Avatar
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    Thread AuthorThread Author   #1  

    Default Battery with Red Cross

    Hey guys,

    I have a curve 8520. It has some battery issues from a few days. I used to see the battery with red cross symbol in the past two three days and I charged it and it worked fine.
    Since yesterday night, I am not able to go past the battery with the red cross screen. The symbol is there. I tried connecting to USB/Wall charger, tried without using the battery et but its still not working.

    The red cross along with a progress bar is present which gets stuck after a certain %. Now what should I do? I basically wont use this phone now, but I need to get my data off it. Any way to take a backup without turning it on? or turn it on how? will it work on usb with battery only?

    Please help.
  2. BergerKing's Avatar

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    By request.
    #2  

    Default

    If you can acquire a replacement battery or borrow one, you should be able to get your phone operating again. A failed battery is likely your culprit, here. If you can't get the phone to boot up, and did not have a prior backup, your data is irretrievable. A functional battery is a necessary part of the device, as the circuitry it contains allows the phone to work. Try another battery before you panic.
    See a problem? Click the report button and tell us what it is!
    Devices: SPH-A620/VGA 1000, Sanyo Katana, BlackBerry 8330, 9630, 9670, MB855 Photon, SPH-L710 Galaxy SIII. SPH-L720T* Galaxy S4
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