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  1. patanahi's Avatar
    CrackBerry User

    19 Posts
    Thread AuthorThread Author   #1  

    Default Battery with Red Cross

    Hey guys,

    I have a curve 8520. It has some battery issues from a few days. I used to see the battery with red cross symbol in the past two three days and I charged it and it worked fine.
    Since yesterday night, I am not able to go past the battery with the red cross screen. The symbol is there. I tried connecting to USB/Wall charger, tried without using the battery et but its still not working.

    The red cross along with a progress bar is present which gets stuck after a certain %. Now what should I do? I basically wont use this phone now, but I need to get my data off it. Any way to take a backup without turning it on? or turn it on how? will it work on usb with battery only?

    Please help.
  2. BergerKing's Avatar

    31,972 Posts
    Global Posts
    33,335 Global Posts
    By request.


    If you can acquire a replacement battery or borrow one, you should be able to get your phone operating again. A failed battery is likely your culprit, here. If you can't get the phone to boot up, and did not have a prior backup, your data is irretrievable. A functional battery is a necessary part of the device, as the circuitry it contains allows the phone to work. Try another battery before you panic.

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