8530 white screen problem
my 8530 is set to turn off the backlight after 30 sec. When I am on the phone and disconnect my call when the screen is black, my screen comes on completely white - nothing on the screen just white.
The only way to avoid this is wake up my phone before pressing the disconnect button. Once I get the white screen I have to wait till it goes back to black and then wake it up - then I get the regular home screen.
Anyone else have this issue? Anyone know of a fix?
- 12-25-09, 01:14 PM #2
I might be hasting, there might be some other things you can do to fix this, but all I can think of is an OS update. Find the latest official OS release for the 8530 and install it.Forum Rules: Community Rules & Guidelines Quick Help: BLACKBERRY HELP 101 | OS Arquive: BB10 | Direct load Android (APK) Apps : BB10 (10.2.1+) |Sideloading : BB10 10.2.0-/PlayBook |Google Play Store: BB10 |Update/Reload Software: BBOS - PlayBook - BB10 | Debrick: BBOS - PlayBook - BB10 | Backup 3rd Party Apps: BBOS | Battery Saving : BBOS - PlayBook - BB10 | Dead Battery: Stack Charging | BB AppWorld: Refunds
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- 12-25-09, 01:17 PM #3
I have this same exact issue. I don't think re installing the OS will fix it, but worth a shot.
Also I have seen sometimes, when I receive a new email, sms, bbm, etc. after I check and open the new message, when I return to the home screen the notification for the new message has not been cleared. Has anyone come across this?
Thanks . . .
- CrackBerry User
01-23-10, 11:30 PM #6
- 74 Posts
You shouldn't return your phone over that its a 500 dollar piece of equipment. And since it was released very recently there will be kinks in the os. There will most likely be an os fix for this and others to come.
Posted from my CrackBerry at wapforums.crackberry.com
- CrackBerry Newbie
03-07-10, 02:54 PM #7
- 5 Posts
I'm on my 3rd one because of the same problem, 3 phones in 15 days, not so great.
My 3rd one just went all black except for the top where the clock is earlier today & that usually happnes either just before or after its fixing to go all white on me after calls. I have the newest OS.
- 04-16-10, 05:22 AM #9
I've had my bb 8530 for only 3 weeks now and this problem started soon after I got it. I'm using a picture located on my memory card as the background.
I read in a bb forum somewhere to pull the memory card and re-seat it. It worked for me I haven't had this problem in over a week or so. Hope this helps...
- 05-18-10, 12:29 PM #10
My Husbad and I are both having the same problem... i have Sprint and I am soooo fustraited... I have gone to 3 stores and they have NEVER heard of this problem.. therefore they cant help me. I am so DONE with blackberry... since I used my upgrade on this phone in Jan they wont help me with getting a new phone! Sprint coustomer care SUCKS!!!!
- 05-18-10, 07:34 PM #12
I've only had this phone for a week and a 1/2 and I've had this several times as well. I also had to return my first curve 8530 after two days as it became what people are calling a 'nukeberry' and entered a constant reboot state. Not loving this phone so far.
- 11-29-10, 11:59 PM #14
poss fix will try in am and update if works
The problem: A completely, with an emphasis on completely, blank white screen. Occasionally, the phone appears slightly fuzzy, or glitchy. Also, the phone occasionally appears completely normal. The phone, in my case, worked fine despite the screen problems.
The fix: I found a thread about someone claiming that the four solder points behind the mini usb port somehow created a short behind the screen. The guide said to, first, completely disassemble your blackberry (sorry I don't have the guide here...could look for it today and send it to anyone that requests) After disassembled down to being able to see the green motherboard with the small screen attached, slightly and carefully peel the left side of the screen (the side that contains the mini usb port) a bit upwards until you can see the four solder points. For the laymen, these solder points are simply 4 grayish/silver spots. While taking care to not lift the screen excessively and leaving the majority still attached to the motherboard, take a piece of electrical tape, or any insulator and carefully put it over those four solder points.
- 03-02-11, 08:23 AM #15