1. annikasedek's Avatar
    Ive tried sending my self several songs and they aren't sending to my email...what could i possibly be doing wrong?
    04-15-09 02:59 PM
  2. SofaKingKev's Avatar
    how long have you waited? sometimes it could take 15 minutes or so.
    04-15-09 03:11 PM
  3. RickyRoss10's Avatar
    When was this? I had quite a delay waiting for a ringtone earlier today. But it did eventually show up.
    (like an hour)
    04-15-09 03:22 PM
  4. annikasedek's Avatar
    the first time was 2 horus ago i tried a few more times 15 minutes ago
    04-15-09 03:25 PM
  5. SofaKingKev's Avatar
    are you getting other emails, or are you getting no emails at all? if you are getting none, you should send your service books from the bis website. go to your email setup icon and log into your bis account, scroll down and hit service books and themn hit send service books.
    04-15-09 03:31 PM
  6. annikasedek's Avatar
    well its already activated but ill try that and give it 20 minutes, thanks.
    04-15-09 03:42 PM
  7. SofaKingKev's Avatar
    occasionally when you have problems recieving emails, the quick fix is to send your service books. i have to send my service books once every 2 months or so.
    04-15-09 03:45 PM
  8. annikasedek's Avatar
    well its been 20 minutes and nothing has happened (N)
    04-15-09 04:08 PM
  9. SofaKingKev's Avatar
    you may need to send them again.
    04-15-09 04:14 PM
  10. blc518's Avatar
    Try doing a battery pull and resending them.
    04-17-09 10:04 AM
LINK TO POST COPIED TO CLIPBOARD