I started the OS Update on my BB Curve 8300 today.
I've read that it may take awhile to do the whole installation, but I've been on Step 2 of 10 ("Back Up Device Data") for about an hour now, and it shows no sign of wanting to go on to Step 3.
What should I do? I don't want to ruin this phone like I've ruined my BB Pearl in the past by Upgrading the OS.
I'm not too comfortable with it, that's how I lost my first one.
It turns out that my waiting was nothing but wasted time. All I had to do was click a button on the phone so it'd get re-recognized, and then unlock my phone by typing in the password. After that it started the back-up. And it's almost done updating