[btnall]

When I try to adjust the volume using the up/down buttons, it changes the tracks on the player instead of adjusting the volume. The only way I can get it to adjust the volume is if I hold down the right side convenience button while adjusting the volume, and even that only works part of the time.

[Motorcycle Mama]

You are pressing and HOLDING. Don't do that.

Just press it once. Then press it once again if you want to change the volume more than one level.