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Ok, I have the previously stated phone (as well as 2 other friends) & we're all having the same issue w/Verizon.
What happens on a daily basis lately is this: Phone rings, I press "answer", screen display looks as if call is connected, I'm yelling "hello? Hello?" and as the frustration mounts, various obscenities are thrown about. I am told later that they could hear me, but on my end there is nothing but dead air. I will then hang up the call & try the caller back. The call looks as if it connects on my display and still I cannot hear anything on my end, but they can hear me plain as day on their end.
I will then pull the battery & wait for what seems like forever for the phone to reboot. I then make the call again & all is fine.
I just spoke w/a Verizon tech support rep & she of course was clueless to the problem & advised myself & my other 2 friends to just "take your phone into a retail location" so one of the textbook technicians can take a gander. I fail to believe it's a phone issue because the three of us are from all parts of the county we live in & the problem is the same for all 3 of us.
Can anyone please help with any information regarding this problem??
Thanks!09-30-08 11:56 PM - If you set one of your convience keys as "voice dailing" and press that key after your have the audio issue it fixes it. It has worked everytime for my curve. I push it once, and nothing is said, push it again, and the lady should come on and say "say a command". Then you should be able to hear! I found this was easier then doing a battery pull because it takes about 2 minutes for my phone to completely load up.
I work at a corp. Verizon store and have told all our customers that have this issue to do this, and everyone says it works every time. I hope that helps!
10-06-08 09:13 AM - Just to let you guys know *228 doesn't fix anything. All it does is program the phone number in the phone and download the preferred roaming list to the phone. It doesn't update software or do any updates to change anything in the phone, except download a new PRL if one is available.
10-06-08 10:14 PM - This happens to my Verizon Curve also. I finally learned to watch what I say because the caller can still hear me. I think michael.alexander has something with the problem occurring after a MMS. I just never seemed to put my finger on when it would happen. I am going to try using the voice dialing with the convenience key to see it this jumpstarts the audio (thanks burcha). I have a hard case on my curve and it is a pain to remove when this happens so a quick fix would be really nice. Someday I will upgrade to 4.5.
10-07-08 01:01 AM
