[devildogmech]

Hey all,

I just got a used BB 8330 Curve. I took it to the sprint store and they got it up and running for me. Now I'm recieving the E-mails from the previous owner..... How do I do a HARD Reset and wipe all of the E-mail info from the phone? Is there anything else I need to know about a "new-used" BB?

I'm browsing the forums, but I figured this E-mail thing was pretty important.

TIA
Billy

[Denise in Los Angeles]

You should call Sprint and get to the Blackberry group to have some one help you
remove the email of the previous owner.

[VDK]

You `Wipe` your BB by going to Options - Security Options - General - Press Menu button - Wipe Handheld. Pretty sure that`s the most `hard reset`you can do. Not sure if it`ll take care of your email problem tho.

[Gitpicker51]

Hey all,

I just got a used BB 8330 Curve. I took it to the sprint store and they got it up and running for me. Now I'm recieving the E-mails from the previous owner..... How do I do a HARD Reset and wipe all of the E-mail info from the phone? Is there anything else I need to know about a "new-used" BB?

I'm browsing the forums, but I figured this E-mail thing was pretty important.

TIA
Billy

Try going through email setup and delete the old account(s) and add yours in.

[Gelladuga69]

You can use BBSAK to do a low-level wipe,
then use App Loader to reload a fresh install of an OS.

You will have to contact Sprint and have them remove the BlackBerry account form that PIN.

[plunkingtom]

call sprint tell them you have a used device and need to have a BIS account removed so you can set yours up..