Hi All. I did a search of the forums, and only found one like topic that didn't provide me with a fix. I bought an 8310 locked to AT&T and I use Tmobile. I have used every unlock service on ebay, countless websites etc... All have refunded my money because the servers don't have an unlock code for my IMEI.
The question I am asking my fellow crackberry addicts is this: How can I get my phone unlocked? Any Ideas?
I will give Horizon a try. But aren't they just like all the other services on eBay that offer remote unlocking via IMEI and their servers? I only ask, because none of them worked
Would I just contact Customer Service/Tech Support. I have never had an account with AT&T so I don't see why they would want to talk to me. What excuse should I use for wanting to unlock it?
Call their customer service and tell them that you have an AT&T phone that you need unlocked so that you can use it for travel. They may help, and they may not, but what have you got to lose other than a phone call.
I have the exact same problem with a 8310 which I bought from eBay recently. I am living in Italy, I have absolutely no chance to use the phone without unlocking.
ZeeMek, please post some info if you've found a solution...
I will try to contact at&t, see if they can help.
Great! As of right now, I am still awaiting a response from the Horizon website. I hope they get back to you. I didn't call AT&T yesterday because I was busy. Today is a new day however.
Just an update: Horizon couldn't produce the code, and offered me a refund. Looks like my last option is to call at&t.
UPDATE: I called AT&T and they told me they were unfortunately unable to help. As of now I have a BB 8310 sitting in my room collecting dust. I am now at a loss. Any information will be greatly appreciated.
If AT&T won't help you and none of the paid unlock services can provide the code, you may be out of luck. Unfortunately that is one of the dangers of buying a used BB. Of course you could always change carriers and go to AT&T where your Curve would work.
Sorry for your troubles. I would call AT&T again (you will probably get a different representative) and tell them the complete truth about what your situation is. You might get lucky and get a representative that will help you.
At this point you have nothing to lose. When I called AT&T to get my Curve unlocked, they were able to give me the code over the phone so I know it can be done if they want to!!!
well the best you can do is trade it for an unlocked one. You have the crimson or titanium. You will be surprised on how many people would trade and they have an unlocked one and they also have AT&T. See if thats your best bet is to go to BBforums or pinstack. I'm not sure if this site has a section for this.
Hi all,
still nothing on my side either.. Unfortunately I really don't have any other option than the unlock code..
ZeeMek, if your girlfriend is in the mood, my IMEI is 359315012636097
BTW, I talked to the International Wireless Care on the phone. (I told them the truth, since I guess I am kind of innocent here) Any ideas who else I can call? I am getting a bit desperate, this phone was quite out of my range, but finally I could buy it, and voil�, can't use
So if anybody has any other idea ... well, share it!
ZeeMek, sorry to hear that you have a very expensive brick laying around. I use ATT and may be interested in a trade of some sort, especially if you're interested in an 8320.
Drop me a line at eric at eak dot net if you'd like.
Good luck,
Eric
Posted from my CrackBerry at wapforums.crackberry.com
To give an update on the issue: I called AT&T a few times...
1st time they opened a ticket, told me it will take about 5 business days.
2nd time the girl actually checked the database, but told me that she did not find my IMEI (how ironic), so she transferred me to the BB support. Who obviously do not have the right to help me so they told me to call AT&T again.
I did, all what I could do was to have another ticket opened.
So, it seems, I have to wait, hoping that somebody finds that unlock code sometime......