i can view the media files on my phone.
But when i use the media manager on the computer, i cant see the files that are already on my phone from my computer.
Usually when there are no files, it would say," blah blah blah no files are in this place something something..."
but it is just blank.
i can still add files but i want to see the files i've added also.
Does anybody know how to fix this?
The first issue is, do you have a media card installed?
If you don't use a media card, Windows/Mac Media Manager can not view the files saved to BlackBerry internal memory.
If you are saving files to the media card, the default settings allow it to be mounted as a removable drive and your Computer can manage them like any other volume.
If you have changed the default settings at: Options / Media Card, it is possible to hide the media card from a computer.
The default settings are: Media card support - On
Encryption Mode - None
Mass storage mode support - On
Auto Enable mass storage when connected - On.
If you are not sure, use Media / Explore to verify the location of your files.
