I need help with a email issue with my blackberry 8310 with att. I have two emails setup under my BB but the issue is that that the emails all come under one email icon. I would think there would be two email icons setup for this. I also checked under all my hidden icons by clicking the "show all" option for icons and I dont see any new email icons.
The thing is that i never set the emails up in the first place so I wouldn't know what to do in this situation. Since one of the emails i have setup is a work email with the domain of the company (ie [email protected]) and the other email is my person one ([email protected]) , I didn't know how to set up the company email and had to go to the company tech for it. He set it up as a favor since the company is really not supposed to be working on personal phones or what not. Weird policies but either way, that dude is not there any more and I rather take care of this on my own so I know for future reference.
Can you guys give me some advice on what I can do to solve this issue.
It sounds like you are on a BES. You cannot separate email inboxes on a BES without 3rd party software. I think Empower sells a product that does this.
Posted from my CrackBerry at wapforums.crackberry.com
Messages > Menu > Options > General > SMS and Email Inboxes: set this to Separate.
I already had this selected though and it still comes in one icon.
Originally Posted by smaug
It sounds like you are on a BES. You cannot separate email inboxes on a BES without 3rd party software. I think Empower sells a product that does this.
Not sure what you mean BES. Can someone explain this?
I already had this selected though and it still comes in one icon.
Not sure what you mean BES. Can someone explain this?
Blackberry Enterprise Server. It's used at a lot of bigger companies that use BlackBerrys for their employee's email. Since you said you didn't set up your e-mail, and you use your work e-mail on your phone, that is the only thing I can assume. Separate e-mail inboxes doesn't work when you have a BES setup on your phone, unless you download the 3rd party software that does it.
Blackberry Enterprise Server. It's used at a lot of bigger companies that use BlackBerrys for their employee's email. Since you said you didn't set up your e-mail, and you use your work e-mail on your phone, that is the only thing I can assume. Separate e-mail inboxes doesn't work when you have a BES setup on your phone, unless you download the 3rd party software that does it.
your explanation was MUCH better than mine
thx buddy
