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Old 07-10-2009, 07:48 PM
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Default trackball doesnt scroll right

I just started noticing that the trackball doesn't scroll right very much. There is even a difference in sound: when scrolled up left or down is has that light clicking sound but when I roll it to the right, it doesn't click at all really and is smooth. So I think its hardware. Should I try to clean the trackball or what? By the way this is the second day with the phone. I might have to take it in...

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Old 07-10-2009, 07:52 PM
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Pop it out and see if the directional rollers move when you scroll right. That one may be stuck. Won't hurt to look first. But if still no luck its only your second day I would take it in for a free ball

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Old 07-10-2009, 07:56 PM
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(I just tried resetting didn't work) Ok so I pop out the wheel with a sharp object then it'll fall out? Don't wanna break it or anything.

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Old 07-10-2009, 08:02 PM
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Ok it seems like all sides are moving good except for downwards now. I do think there is a problem with the ball. Its less noticeable now I guess but its defective nonetheless.
Could it be a cleaning problem?

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Last edited by black thoughts; 07-10-2009 at 08:56 PM.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Curve 83xx   trackball doesnt scroll right

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