[y2martt]

I have a problem with my Sprint Curve 8330....all of my buttons stopped working...the trackball moves, but when I click it nothing happens, when I press any of the buttons nothing happens too....any ideas of what I can do or if anyone has had this same problem. Thanks

[Heresy]

Pull the battery out while the device is on. Leave it out for 30 seconds. Have you installed any new programs or themes recently?

[y2martt]

I did a battery pull about 3 times and still no good.
The only thing I installed was the facebook app 1/6 on Friday, but no new themes were installed

[Heresy]

What I would do is try to do a backup if you dont have one. Then wipe the device with jl_cmdr and install the OS again. http://forums.crackberry.com/f3/how-...l_cmder-53502/
You will need to get your os for your device installed on your pc.

[y2martt]

thanks ill give it a try....

[Heresy]

OK. Let me know if you need more help. Ill be leaving for a few minutes. Feel free to pin me if needed or someone else will be able to help you until I return.

[y2martt]

Well it turns out that my board is bad and sprint ordered a replacement phone....so ill be out of a phone for 2 to 3 days
but i appreciate your help

[Heresy]

Ok, that sucks. Well atleast they are giving you another device.

[Bryan Hunt]

i had the same problem with my vzn 8330 i only had it for 2 days. vzn is sending me a new also.

[y2martt]

I know its dissapointing, i backed everything up, but what sucks more is i got sprint to push my service books on my sero 500 plan without adding BIS, hopefully I get lucky again and get them to push the service books on my new curve

[tivvie]

Hi there y2martt,

You won't need Sprint to push the service books.

In fact, I've been following the following page to use my BlackBerry Browser Without BIS/BES plan for OTA downloads and more...

See: http: // bb.anworm.com/Home/english
(I cannot post link yet, so you'll need to delete the spaces within the above URL.)

If you follow the link carefully, you will have a service book for use.

cheers,
TH

I know its dissapointing, i backed everything up, but what sucks more is i got sprint to push my service books on my sero 500 plan without adding BIS, hopefully I get lucky again and get them to push the service books on my new curve