[bbeth16]

How in the **** do I make the notification that I have an email go away, there isn't an email...

Thanks
Katherine

[johnprimo78]

its because you saved email rather then deleated it, go into your saved email folder i bet you have some there, and just get ride of them


same thing happend to me when i first got my BB

[Iceman]

Have you gone back to the last e-mail and clicked on mark unopened? Sometimes if you do that and then re-open it will go away. It's annoying isn't it? And welcome to crackberry!

[tipmw]

Sometimes pulling the battery out and putting it back in does the trick.

[lovemyrbbc]

I've had that happen before. It was in my saved messages folder, like pp said. It took me forever to figure it out b/c I have that folder hidden.

[bbeth16]

It's not under saved...I think i pulled the battery yesterday but I'll try that again!

[bbeth16]

It worked!! Thank You Crackberry Masters!!

[JayPlus]

Thanks, Your suggestion worked. I accidentally save messages sometimes, and that was it. Much Appreciation!

[DoubleSh0t]

There's another fix for this rather than resetting. This applies to SMS as well as E-Mail.

Go to the inbox. Press "T" to get to the top of the list - it should highlight the current date (or whenever you last received a message). Press the Menu key and select "Mark Prior Opened." Even if there are no unread messages, it should clear the notification. I've done this in the past with success. I think 4.5 fixes the problem all together.

[ghostshell]

i had the same issue a while back, i wanted to try and get cleared without a batt pull so i just sent myself a text and deleted it and the notification went along with it. Batt pulls do fix most issues though.

[investor1092]

i tried a battery pull, saved messages folder, and mark prior opened. None of these fixes work. CAN SOMEONE PLEASE HELPP!!!???

[zerokhmer]

I had this happen to me recently, and a simple batt pull solved it. Have you checked all of your folders? Maybe a missed call situation?

[fitch220]

I had this happen to me recently, and a simple batt pull solved it. Have you checked all of your folders? Maybe a missed call situation?

^^ Fixed it for me earlier.

Also make sure its an email and not a missed phone call or something like that. Check "Messages". I wondered the same thing when I first had a storm a while back ago.

[conril]

I had a notification that would not go away no matter what i tried (battery pull, delete prior, save sms, save email, etc.) Eventually, i had to send myself an email for the newest email to show up. Weird..

[Savfire1982]

I'm also having the same problem with none of the proposed solutions working. Any new ideas?

[Dark_Blu]

I found that having my SMS and my Inbox separate seems to have caused the problem. Once I found the SMS message I'd apparently missed and read it, my message count went back to zero. Combine SMS and your inbox and you will always see both e-mail and SMS.

[kahiap]

Also if your in your messages and you press the letter "U" it will go to any unopened messages.

[KarlaKnowles]

Okay none of them was working for me but then i went onto the main menu, press the menu button the show all, a globe thing should come up or maybe something else thats hidden, Good luck

[sho81]

alright, i came across this thread and instead of starting a new one i thought i might aswel bring this one back......

basically i have the email icon at the top of of my phone
i have tried
battery pulls
sending an email to myself
going in my saved messages folder
deleting my call record.

im getting very annoyed - any help please?

[chuck00x]

Mark Prior Opened worked for me. Deleting one saved message that I did not know I had did not work, nor did removing the battery. I hope that you guys who are not fixed find a fix because it is REALLY annoying.