1. thom71gt's Avatar
    How do I do a complete reset to erase everything? I sold my old bb on ebay and want to delete everything. 8330
    03-13-10 04:50 PM
  2. thom71gt's Avatar
    Nevermind. I found it

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    By doing a data wipe - options / security options / general settings / menu / wipe handheld
    03-13-10 04:53 PM
  3. jeffh's Avatar
    Here are a few more steps you need to consider:
    Essential steps to prepare your phone for sale:
    1. If you are an ordinary BIS user, perform a security wipe: Options / Security Options / General Settings / Menu / Wipe Handheld. If you are a BES admin, wipe using this procedure to remove the IT Policy: Removing an IT Policy from a BlackBerry phone.
    2. Format or remove any Media card. Wiping the device does not delete data on the card.
    3. Contact your carrier and release your pin.
    4. Follow the instructions in this post to remove your phone number: Removing your phone number

    Posted from my CrackBerry at wapforums.crackberry.com
    03-13-10 05:49 PM
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