1. mam's Avatar
    I have an 8310. Newest OS: v4.5.0.110 (At&t release). Upgraded tonight. Now, if I try to sync outlook 2003 the calendar doesn't read anything from the device. I have tried using DM 4.6 and 4.2, and have the same problem.

    Any thoughts?
    Last edited by mam; 12-18-08 at 08:41 AM. Reason: Typo
    12-18-08 12:04 AM
  2. medipac's Avatar
    I'm having the exact same problem, anyone out there have a fix?
    12-24-08 08:55 AM
  3. gwrgolf's Avatar
    After you click the "Synchronize icon on the DM, go to the "Configure" tab and (I think) it's at the bottom there is a "setup" button - walk thru the process and make sure you are on "Two-way sync" between outlook and device
    12-24-08 10:10 AM
  4. medipac's Avatar
    I've done all that....I'm sure it has something to do with the latest version of the firmware: OS: v4.5.0.110. I called AT&T and they had no idea what to do or suggest....very frustrating!
    12-24-08 10:14 AM
  5. mam's Avatar
    OK, as best I can figure out, the problem is that when you add things to the calendar, they get categorized by email address (and show up in different colors on the calendar). I have several accounts associated with my device. Only events associated with one of those addresses will be recognized when syncing. I don't think the option to associate events with email addresses existed in prior OS's (at least for BIS).

    I don't use Outlook for email and only have the 2003 version. Maybe the newer ones are set up to recognize multiple email accounts like this? I don't know.

    But, long story short, making sure I associate all my calendar entries with that one email address has solved the problem
    12-24-08 11:51 AM
  6. 8310Fan's Avatar
    Here's another post about Calendar/Sync
    12-24-08 01:23 PM
  7. medipac's Avatar
    Thanks mam, that worked for me as well!!!!
    12-26-08 09:51 AM
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