1. joshkeller's Avatar
    Hey guys, I did a search and found some results, but nothing that solved my problem.

    I have lost sound when making or receiving calls. I tried going to the media, and was able to get sound out of the ear speaker, so I know the speaker is good. But as soon as I exit out of the screen, I still have no sound for calls. I've tried pulling the battery multiple times, and even inserting and removing the headphones without any success. Any other suggestions before this thing goes in the trash? Thanks.
    03-05-10 06:50 PM
  2. Motorcycle Mama's Avatar
    What OS version is on the device?
    03-05-10 07:12 PM
  3. joshkeller's Avatar
    v4.5.0.131
    03-05-10 07:22 PM
  4. Motorcycle Mama's Avatar
    Try updating to a later version.
    03-05-10 07:36 PM
  5. joshkeller's Avatar
    is there anyway to do this over the phone, or do i have to get the computer cable?
    03-05-10 07:37 PM
  6. Motorcycle Mama's Avatar
    You must use a computer and a USB cable. Look at the stickied thread at the top of this forum section for instructions and downloads.
    03-05-10 07:56 PM
  7. joshkeller's Avatar
    just ordered the pc cable. Did try a manual restore to factory, and that didnt help.
    03-05-10 09:07 PM
  8. Motorcycle Mama's Avatar
    A "manual restore to factory" will not affect the phone OS version.
    03-06-10 05:42 AM
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