1. supermanluis's Avatar
    hi me software not recognizing my BB please help
    09-06-08 09:45 PM
  2. jeffh's Avatar
    Try uninstalling and reinstalling Desktop Manager. That usually solves the problem.
    09-06-08 09:50 PM
  3. supermanluis's Avatar
    help please
    09-06-08 10:03 PM
  4. Reed McLay's Avatar
    If you have followed Jeff's advice, that should restore your USB drivers and the connection.

    Next step, open Windows Control Panel / Device Manager / System.

    USB is usually the last entry. Check that all the drivers are correctly installed and are not showing the ! alert. If something is, delete it and restart your computer.

    If that does not work, you may have a hardware failure. I did, it was a head scratcher figuring that out, everything looked fine in the control panel, but no connect.

    A new PCI USB adapter fixed me right up.
    09-06-08 10:27 PM
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