Not receiving any text

[Ky772]

For some reason, I haven't been receiving any text messages. My friends told me they texted me (even checked their phone to confirm) but my Blackberry is just not responding. Is it my phone of the network?

Also haven't been getting updates on my facebook and gmail e-mail.

[JeffH]

1. If you just bought the phone, your plan may not be active yet. Not likely, but possible.
2. I assume you bought a plan that includes text and data. If not, you'll need to.
3. If that's not it, pull your battery (with the phone on), leave it out about a minute, and put it back. Try sending a message and see if it works.
4. If none of that fixed it, you probably need to refresh your host routing table and resend your service books. Here's a link to walk you through that:

How do I resend my service books? - BlackBerryFAQ

[brothamoveson]

Welcome to CB and thanks Jeff thats good info to know.