I've got a 2nd hand unlocked 8320 and everything was running sweet. Couldnt upload pics or receive mms as I discovered the IT policy was enabled. So I google'd my problem and successfully removed the IT policy. So now absolutely everything worked except mms. Then DM told me there was a firmware update, so I updated!
Now the problem I have is, theres no email folder. I can receive email (they appear in my messages folder) but theres no seperate email folder and I cant send or reply to emails as I get the 'No message services configured, you will only be able to send to draft'
So I went into my providers email settings and it tells me theres an email address configured for this device. Ive tried deleting service books and resending, and re-registering with the BB network and everything works fine but mms and email. I've dialed my provider many times and they say the problem is with the device, not them. Help!?!
You should not be able to set up email until the old address is removed from your providers site. They can do this or refer you to bis to do this. The only other way is to have the previous owner remove the email or provide you with a password so you can delete it.
You should not be able to set up email until the old address is removed from your providers site. They can do this or refer you to bis to do this. The only other way is to have the previous owner remove the email or provide you with a password so you can delete it.
Hi Tom,
I know its second hand, but I did have it running with my email address etc. The previous owner had released it. Its just since I removed the IT policy and DM upgraded the firmware that the email folder has went AWOL. I still receive my email but into my messages folder and I can't reply. I will try remove my BIS address tonight and re-add, see if that solves the problem
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