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This is a weird situation and I need help.
I have a BB 8310 and the screen is blank except for the top bar showing the time, ATT and power/signal bars but no icons. I know is not the screen because when I press the Send key the list of calls shows. While at the Home screen (the blank one) I press the Menu key nothing happens.
When the list of calls is displayed the Menu key works and if I select Switch Application other applications shows including Messages where I can send and read them. Again the Menu key works in there too. But that is as much as I can do. (The other applications are useless like PTT, Home, Browser)
I can not go to the Option menu to try to do a complete reset. I downloaded the latest OS and no difference. Please help. Thanks09-13-10 08:15 AMLike 0 -
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Bumping this post because I'm having the exact same problem, also tried pulling the battery and latest OS. Any other suggestions would be appreciated, thanks in advance!This is a weird situation and I need help.
I have a BB 8310 and the screen is blank except for the top bar showing the time, ATT and power/signal bars but no icons. I know is not the screen because when I press the Send key the list of calls shows. While at the Home screen (the blank one) I press the Menu key nothing happens.
When the list of calls is displayed the Menu key works and if I select Switch Application other applications shows including Messages where I can send and read them. Again the Menu key works in there too. But that is as much as I can do. (The other applications are useless like PTT, Home, Browser)
I can not go to the Option menu to try to do a complete reset. I downloaded the latest OS and no difference. Please help. Thanks09-15-10 04:29 PMLike 0
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- BlackBerry Curve Series
No icons, no menu but screen is good
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