ok guys i just got my replacement curve and reintalled the softwear it came with and when i go to app loader it says its the wrong softwear
so then i reinstall the old DT manager then it says its wrong again
WTF?!
nope
i mean i had the old desktop softwear and when i connected my blackberry it said i cant do the app loader is said exactally "The BlackBerry software dose not have blackberry device software that you need to connect to the computer"
if you are using the old dt mngr, then you need to do a switch device so the manager can get your new pin number, I hope this helps,if not the only other advice i can give you is call your provider cust serv or tech support and have them walk you thru it,