Can unlocked t-mobile 8320 phones on the at&t network access BIS?
I can not get mine to work and I feel like I have tried everything in the book. We just bought it so I am trying to see if the phone came to use broken.
However, there are settings beyond plugging in a SIM card. Your plan must be correctly provisioned for BlackBerry Internet Service (BIS) and that can only be done if your device has been PIN released from the previous carrier.
I have not recieved any errors when registering it on the BIS. It always gives the message "device change successful...". Could it still be that the PIN needs to be released? And I have talked to at&t they confirm i have a bis plan.
I have not recieved any errors when registering it on the BIS. It always gives the message "device change successful...". Could it still be that the PIN needs to be released? And I have talked to at&t they confirm i have a bis plan.
That good to hear.
You are able to log into BIS and send the service books. That should send a confirmation message to each of your email accounts.
It they are not getting that message, the problem is isolated to your carrier.
The confirmation message never makes it to my e-mail.
I've spent about 8 hours total on the phone or on chat with them and they assure me it is not on their end. Blackberry even told them it was most likely them. Any suggestions on how to communicate this or get them to fix the problem? Could it in anyway just be my phone I am thinking about returning it?
BTW: Thanks for the input.
