1. staticfiend's Avatar
    Ok I need some help guys. I just got my Curve yesterday. I went through the 12 step setup on the phone. Now when I get to the email setup, I put in my email address and password then I get this message,

    "An error occured during email account validation. Please check you information is and try again. If the error persists please contact your email account provider.

    Please try again."

    I re-entered my info at least 25 times and no go every time. I did my fiances email the first time I tried hers last night. Any thoughts?
    02-14-08 10:51 AM
  2. rschwalbe's Avatar
    I had a similar problem when I set up my Curve 2 weeks ago and it was due to the fact that the SIM I put in there did not have the BIS Data plan activated for it.
    02-14-08 12:07 PM
  3. staticfiend's Avatar
    Did you still have internet though?
    02-14-08 12:10 PM
  4. amiquilena's Avatar
    Did you still have internet though?
    You can have internet on a BB, by using your provider's TCP settings. But to use bb messenger, push email and all the other BB services, you need a BIS data plan.
    02-14-08 12:15 PM
  5. rschwalbe's Avatar
    Yes--I still had internet.
    02-14-08 12:28 PM
  6. staticfiend's Avatar
    Maybe they did forget to set up BIS on my BB then.
    02-14-08 01:26 PM
  7. staticfiend's Avatar
    Does Blackberry support Hotmail accounts?
    02-14-08 01:59 PM
  8. staticfiend's Avatar
    Found the fix. I had to pay for the Hotmail plus account
    02-15-08 08:12 AM
  9. jcj1's Avatar
    no you don't but you do have to setup in outlook or windows live first on PC
    02-15-08 08:38 AM
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