1. Aegert's Avatar
    I have email messages that wont delete no matter how many times I try. The one that are 30 days old wont delete but I can delete the newer ones. Anyone have this problem or know how to fix it.
    06-24-09 09:14 PM
  2. Iceman's Avatar
    Have you tried a battery pull?
    06-24-09 09:20 PM
  3. Aegert's Avatar
    Several Times and didnt work.
    06-24-09 09:22 PM
  4. xliderider's Avatar
    Several Times and didnt work.
    Did you turn the power off before pulling the battery? If you did, do a battery pull with the power on, wait 30 secs, then reinstall the battery.
    06-24-09 09:28 PM
  5. iowabowtech's Avatar
    Also, have you chosen to save any e-mails?
    06-24-09 09:32 PM
  6. Aegert's Avatar
    I've tried a 30 min batt pull and no messages are saved. In options it is set to erase after 30 days and it always did until recently.
    06-25-09 12:19 AM
  7. iowabowtech's Avatar
    Credit to JeffH for stumbling across this link. Seems to be resulting in a high success rate for offending e-mails that won't go away. Only downside is some are reporting a loss of ALL e-mails. Doing a backup before these types of things is always wise:

    Lotus Geek :: Unable to delete Blackberry emails? Here's a solution...
    06-25-09 12:31 AM
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